礼宾部主管

到岗时间：1个月之内 婚况要求：未婚
职位描述 • Responsible for providing accurate information concerning hotel facilities, venues and functions and handling guest inquiries. Supervises the issue of keys, mail, messages, telegrams and parcels to the guests • 负责提供关于酒店设施、场所和功能的准确信息并答复客人的问询。管理客人的钥匙、信件、留言、电报和包裹等。 • Coordinate guests’ needs, requests, and inquiries to ensure superior service and value for our guests. • 协调客人的需求，要求和问询以确保提供卓越和超值的服务。 At InterContinental Hotels & Resorts® we want our guests to feel special, co**opolitan and In the Know which means we need you to: • Be charming by being approachable, having confidence and showing respect. • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你： • 亲切、充满自信、体现尊重来展现富有魅力的你。 • 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。 • 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。